Privacy Policy for Phoenix Dryer Repair

This Privacy Policy applies to the website operated by Phoenix Dryer Repair (we, us, our). We value your privacy and are committed to protecting your personal information. By using our website and services, you accept and agree to the practices described in this Privacy Policy.

Information Collected

We collect personally identifiable information from you when you voluntarily submit service requests through our website's call request form. The information that you submit may include your name, phone number, email address, and details about the appliance requiring service. We use this information solely for the purpose of responding to your requests and providing appliance repair services.

Our website does not process financial transactions or collect credit card or payment information.

In addition, we collect non-personal information automatically when you visit our website, such as browser type, IP address, device information, internet service provider, referring web pages, and browsing patterns. We collect this data through cookies, web beacons, or similar technologies to monitor our website's usage, improve user experience, and further optimize site performance.

Use of Information

We use the personal information provided by you through our online form primarily for the purpose of contacting you regarding your request. By providing your contact information, you expressly authorize us and our trusted service partners to communicate with you via phone calls, text messages, or emails for all appliance repair and operational matters related to the services you requested.

Non-personally identifiable browsing data is used solely for internal website performance and optimization purposes and to provide an improved user experience. We do not attempt to personally identify individual users from non-personal usage data.

Sharing of Information with Third Parties

By submitting your request via our website, you acknowledge and agree that your contact information and other details provided may be shared with our trusted service and operational partners necessary to fulfill your request and deliver appliance repair services.

We do not sell or rent your personal information to third-party marketers or advertisers.

We may use third-party vendors to facilitate website analytics, assist in operations, and administer website communication with users. These third parties are only authorized to use your information for the specific purpose of performing services on our behalf and are obligated to maintain confidentiality.

We reserve the right to disclose your information if required to do so by law, or if we have a good faith belief that disclosure is necessary to protect our rights, property, personal safety, or safety of a third party, comply with a judicial proceeding, court order, or legal process.

User Consent

By contacting Phoenix Dryer Repair through a call, electronic submission, or for any service-related communication, you expressly consent to the use, disclosure, and sharing practices set forth in this Privacy Policy.

Data Security

We take reasonable precautions and implement appropriate security measures to protect your information from loss, unauthorized access, misuse, or disclosure. Despite these efforts, transmission of data via the internet cannot be guaranteed to be fully secure. Therefore, you understand and acknowledge that we cannot guarantee absolute security of any information you submit electronically.

Limitations on Liability and Individual Claims

You expressly waive your right to pursue legal action against Phoenix Dryer Repair beyond direct negotiation for any and all disputes resulting from your use of our website or appliance repair services. You further agree that the maximum potential compensation amount related to any claim or dispute shall not exceed $100 (one hundred dollars).

You agree to bear all of your own legal costs, including attorney fees and expenses, in connection with any dispute or legal claim arising from this Privacy Policy, our website, or the services we provide.

Opt-Out and Contact Us

If you wish to opt-out of communications from Phoenix Dryer Repair or have questions about this Privacy Policy, please contact us at (602) 449-0591 to communicate your preferences.

Changes and Updates

We reserve the right to update or revise this Privacy Policy at any time. All updates will be posted to this web page for your review. By continuing to use our website or services, you indicate your acceptance and consent to the updated Privacy Policy.

This Privacy Policy is effective as of the date indicated above and governs your use of the website and engagement with Phoenix Dryer Repair related services.